Jobs Join now Sign in Tulalip Resort Casino’s Post Tulalip Resort Casino 2,449. That is not what I call customer service. Kickstart the new year with a new career at Tulalip Gaming Organization Join us at our January 12 Career Fair. Especially since they charge an automatic 18% gratuity and their website says: 'Every team member of the T Spa meets Tulalip Resort Casino and Spa’s rigorous standards for training, experience, excellence and customer service.'Ĭould have fooled me. We left the spa weekend with a bad taste in our mouths.Īnyway, Bekkah promised to speak to the woman who had booked the appointments and get back to us within two days - never heard back. Instead of being apologetic, she was defensive. I spoke to the manager, Bekkah and she took no responsibility for the error instead trying to say that I had changed one of the appointments by phone to an hour later, which would have made no sense. Well they dropped one of our three reservations despite confirming them by phone two days prior. We had a schedule to keep since we had a long drive home. We booked our three treatments at the same time so we could all leave together. I had been there before a few times and had enjoyed it even though it is pricey. We went on a girl's trip specifically to attend the T-Spa because one of us was dealing with health concerns and we thought it would be nice to get massages and just relax.
